Questions asked about the RV-mods DI water system
Q: I see you make a CR20 conversion kit, will this get rid of the cartridges ?
A: Yes, the conversion kits for the DIC 10, DIC 20 and the DW20 will eliminate the need to use the cartridge system.
Q: Can I use the same resin for a water softener?
A: Di resin is made specially for producing DI water and should not be used for any other application.
Q: Do you make a water softener for RV’s
A: Yes we do.
Q: Can I use your resin in other makes of Di machines?
A: Yes absolutely, our resin is suitable for all DI machines. (Please note that we only use 100% pure virgin resin, not recycled)
Q: Can a TDS meter be installed on one of your units?
A: It’s not something we do as the small handheld TDS meter we supply is so easy and effortless to use.
Q: Your site doesn’t show the cost of shipping?
A: Shipping is free of charge for all Di products shipped within North American
Q: Where is your product made and where is it shipped from?
A: Our products are produced and constructed in North America and are shipped from our facility in Kingsport TN
Q: How heavy is unit after being (with the water inside) . Approx. Weights:
The Pro 100 weighs 30 lbs. dry weight and the resin weighs 45 lbs so the unit dry will be 75 lbs. plus the water.
The Pro 50 weighs 12 lbs dry weight and the resin weighs 23 lbs so the unit dry will be 36 lbs. plus the water.
Q: Where do I re order the resin from?
A: You can order from us (http://rv-mods.com) and we deliver free of charge to anywhere in the US
Q: What advantage is having the pro 100 over pro 50 other than not refilling as soon?
A: Size really the Pro 100 holds 1 Cu Ft resin (so that 1 complete bag) and the Pro 50 is half that. The flow rate is the same and the results are also the same.
Q: If purchased from you is it tax exempt? Yes Tax Exempt
A: Yes our products are Tax Exempt
Q: Do you accept all credit cards?
A: We accept all cards apart from Amex, you can also pay by Paypal (please note that we have had some experiences of pre-pay cards not working)
Q: Does the water remain in the tank after use? Just concerned about water leaking out if the product is stored in the horizontal position.
A: Yes after use simply tune the bypass valves to the bypass position and this will prevent any water for coming out. The unit will not leak at all. 100% watertight
Q: Can you drink the water produced?
A: NO, Di water is not fit for human consumption
Q: How heavy is unit after being used to put under RV storage.
A: The approx. weights are as follows:
The Pro 100 weighs 30 Lbs. dry weight and the resin weighs 45Lbs so the unit dry will be 75 Lbs. plus the water.
The Pro 50 weighs 12Lbs dry weight and the resin weighs 23Lbs so the unit dry will be 36 Lbs. plus the water.
Q: Can this be bought in Europe or can it be shipped to the UK?
A: Yes this system can now be purchased in Europe from our UK website.
Q: What is supplied with the Pro 50 / Pro 100?
A: When you order a Pro 50 or Pro 100 you will receive the following: Resin tank, Tank head unit with by-pass vales, Filler funnel, 1 cu ft resin (pre filled before shipping), TDS meter.